Qonfi - Guided Selling & Product Configuration Platform
Qonfi - Guided Selling & Product Configuration Platform
Qonfi - Guided Selling & Product Configuration Platform
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  5. How to allow skipping questions

How to allow skipping questions

Allow skipping questions can only be used with the default V3 styling (settings > styling > enable V3 styling). 

For some questions, you don’t want to force visitors to choose a specific answer. In such cases, it’s helpful to allow visitors to skip the question or let them indicate that they have 'no preference'. A common solution is to add an extra answer option like "no preference." Ideally, you should also include a suitable image for this option. When this occurs, it's best to give your visitor the option to skip the question altogether.

no-preference answer

To allow users to skip questions in a single or multi select, you first need to enable this feature.
Go to Settings > Configure, and then enable the option "Allow skipping questions".

Scherm­afbeelding 2025-05-16 om 11.26.10

To make an answer act as a skip button:

Go to a Single Select or Multi Select step.

Create a new answer (this will become the skip button).

Enable the toggle "Mark as skip answer" for that option.

This answer will now appear as a skip button in the footer when the step is active.
When selected, it will let users skip the current question and move on to the next step.

Scherm­afbeelding 2025-05-16 om 11.30.10

Example of how it can look like below:

skip_question

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Qonfi - Guided Selling & Product Configuration Platform
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  • Product
    • Platform
      • How it works
      • Examples
    • Commercial goals
      • Increase conversions and up-sell
      • Increase cross-sell with bundles
      • Boost marketing automation & personalization
      • Optimize your customer journey & UX
      • Generate higher quality leads
    • Sectors
      • Pet food
      • Tools & equipment
      • Health & Supplements
      • Sport & Cycling
      • Lighting
      • Living & duvets
    • Case studies
      • Betersport: more conversions
      • Traphekjes: less returns and more revenue
      • Vehikit: Higher order value in 7 countries
      • Qub: +19% revenue with product bundles
      • Lammertink Isolation: More leads with a calculator
  • Cases
  • Documentation
  • Contact
  • Pricing
  • Examples